In addition, there is the Grand category, the highest level of luxury and excellence. So far I have not found 1 truth in our presentation that sold us on the membership. and it actually felt like we were. Contact Iberostar The Club Specialist Today! We felt sorry for the entertainment staff who worked so hard and many people left early because it was so late.The Pacific Buffet was our favourite specialty restaurant. The Japanese restaurant also was very good although they could use a few more staff to take the initial orders. Here are some of the comments on Facebook about Star Prestige: "It's an upgrade to any room class. I realise there are other resorts we could try but you tend to have to pay for additional perks that were standard at iberostar grand. We generally travel off season so have been able to book properties thus far. The driver was already waiting for us with cool scented washcloths and bottles of water. We looked up those wines later and saw that the wine prices alone would justify a Star Prestige upgrade. We heard the salmon was good also. Dear guest,On behalf of all our staff and Management team, we take this opportunity to thank you for choosing us once again for your recent vacation.We are pleased to know that you had a great vacation and that you were able to enjoy every moment of your stay at IBEROSTAR Playa Mita. By joining the Horizons community, you will enjoy exclusive advantages and be the first to hear news of what Iberostar has in store for you. She showed us to the Prestige Lounge, where we checked in quickly. We've never once regretted buying the membership because what we got in exchange is something so invaluable - the ability to completely relax, recharge and enjoy the absolute top-notch service at steep discounts. They offer a free breakfast to try and entice you to purchase a membership.. Tripadvisor performs checks on reviews. a la time shares, they have a presentation that they do and you get some gift / bonus for attending (in our case we got to spend the day at the grand hotel which is the next level up from the suites). If you would like to pay for your booking now, we will charge the price in your currency. Iberostar Hotels & Resorts is the leading tourist hotel chain with a presence in the major tourist destinations in Spain, the Mediterranean, Mexico and Caribbean. We joined with the intention of only using the grand resorts and were assured the 25% discount would be applied to the grand resorts. Unrivaled luxury in strategically selected locations with a historically fascinating charm. With our innovative and free My Room Online service, you can take a virtual tour of the hotel and choose the room you like best before arriving at the hotel. When you return you will learn all about it. I would strongly advise staying far away from this program/scam. I had ample time to read the contract, and in truth I only skimmed it. We've already been in touch with Mildred via email for a couple of weeks, arranging our restaurant reservations, room preferences, massage appointments and special arrangements and items for our rooms. We choose the iberostar brand because they didn't have club and non club guest so everyone received the same service. I realise there are other resorts we could try but you tend to have to pay for additional perks that were standard at iberostar grand. It should be ready in the next 2 years, and we want to come during the opening week. We are booked to use the rci in Costa Rica in August. Hahaha. Everyone kept saying: "Welcome home!" The Club was born out of the need to offer a full experience to our most loyal guests, as well as to those visiting us for the first time.An exclusive meeting place with the possibility of membership in Mexico, Dominican Republic, Jamaica and Brazil. Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? International Association of Better Business Bureaus. 4 Unsexy One-Minute Habits That Save Me 30+ Hours Every Week. Members even experience the convenience of a one stop shop for all their vacation needs including trips with Travel Partners for cruises and excursions around the globe. Are you a resident of Cape Verde? Our staff strives every day to provide the best service, they are always glad to help.On the other hand, we regret to know that you did not have the same experience with the golf course. Just found the website with all the info: Thanks for the info. It would be wonderful to welcome you back again soon!Kind regards,Quality ManagerIBEROSTAR Mexico, our plane was delayed due to a Technical fault and so we ended up with 2 nights at this Hotel.The hotel and its grounds were immaculate and its staff were very friendly, we only ate in the buffet restaurant but the food on offer was vast and the quality was high.The rooms were spacious and clean, although my Husband and i were given a room with two beds, both beds were bigger than a single but way smaller than a double so we opted to have one each.our balcony was large and over looked the golf course and had a side ocean view, it was lovely to sit and listen to the waves crash against the beach.the hotel had what looked to be a very good entertainment programme and a nice kids pool area.we had a thoroughly enjoyable extra two days in beautiful Mexico, Dear guest,On behalf of IBEROSTAR Playa Mita we want to thank you for giving us the opportunity to be the hosts of your recent vacation!We are glad to read that you had a lovely stay and would like to extend our appreciation for taking the time to share your opinion with others travelers. We ate there once in late afternoon b/c we missed lunch, and then came back 3 days in a row. From that moment on we had amazing pampering experience from beginning to the end. Varies. BBB Business Profiles are subject to change at any time. Enjoy the relaxation that you deserve with the best comfort. It worked out to be about $60/person/round trip after our membership discount. You might get more responses to this on the Grand's Facebook page. 1 level. There's a thread that discusses the club here: https://www.tripadvisor.com/ShowTopic-g147293-i28-k8155784-Iberostar_grand_club_membership-Punta_Cana_La_Altagracia_Province_Dominican_Republic.html, Star Prestige is something that grants you access to the Club areas (separate bar, beach area, etc.) Report inappropriate content kimol Pennsylvania Level Contributor 1,014 posts 36 reviews 33 helpful votes 2. This place more than met our expectations. Iberostar The Clubprovides wonderful accommodation options for your next vacation to Mexico, Jamaica or the Dominican Republic, and you can get the best deals possible here on the resale market if youre looking to buy, rent or even sell a vacation club membership. When did you actually sit down and read the contract? She noticed that I put a bottle of water on my side table the first night, so every consecutive night she put a fresh bottle of water and a clean glass. Through our club destinations, urban and resort collection and elite travel partners, you can experience the Americas, Europe, Africa and Asia as well as explore the world on water with our. But $35k for membership that's crazy. Will take no longer than that" Yeah, sure. Thanks for the tip will check their Facebook page. Reserve your stay with Iberostar Hotels &Resorts.The portfolio of Iberostar Beachfront Resorts exclude Iberostars interests in Cuba. Dear guest,It has been a real pleasure to read your review of your recent holiday with us at IBEROSTAR PlayaMita, we really appreciate that you took the time to write and share it with us and other travelers.We are elated to know that we exceeded your expectations through the outstanding service of our friendly staff, the comfort of your room and the walks through our beautiful beach. We enjoyed yoga with Victor and all the entertainment staff were enthusiastic and friendly. Club members also have access to members-only specials without the stress of blackout dates, limited allotments, and restrictions on time purchased. Quality ManagerIBEROSTAR Mexico. Outside is so convenient and you can hear the ocean while youre getting treatment. One was a two bedroom self contained in the Hilton on the tail end of the strip, it was fab! Mildred is so graceful, kind and hospitable. . This year its August in Costa Rica which were looking forward to. Start being part of The Club that aims to satisfy your every need and achieve a higher level of luxury. We haven't ever met anyone at the Grand who was staying in the condos, and even though they had a table set-up advertising the condos, no one we met talked about them. Experience the essence of the city at one of our hotels in Madrid, Barcelona or New York. "We will explain over breakfast. Selection CancuN: Best holiday ever! We are considering returning here but now hesitation with this change. The Mexican Restaurant also had very good food, the prawns in pineapple and habanero sauce were excellent. Rooftop Lounge: the resort added balinese beds and living room style furniture since our last visit, which makes the space so luxurious, adds privacy from people walking by (a welcome plus), plus more shade. Sleeps Varies. and consent for Timeshare Broker Associates and, Copyright 2023 - Timeshare Broker Associates, LLC - All Rights Reserved Site Powered by. Does anyone have any details? Send your searches and come back to them whenever you like. And he also brought us drinks and food before we even knew what we wanted, and it was always perfect. We are also given 10K points to learn we only have 5K. Iberostar The Club is the membership. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Would you like to view prices and pay in your currency? *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. One downside is that a couple of times our waiters at the buffet were visibly nervous when serving us or horrified if there was a mistake. Are you a resident of the Canary Islands? Iberostar Costa Dorada. Remember to show your AAA membership card at check in. It is great that you enjoyed so much our beautiful facilities, gastronomic offer, the comfort of your room and its beautiful views to the beach and Golf course.See you next time for another great IBEROSTAR memory!Cordially,Quality ManagerIBEROSTAR Mexico. Are you a resident of the Balearic Islands? 4 level. Your exclusive travel and lifestyle benefits are within your reach. chuck campbell. These beautiful resorts offer luxury vacations in prime locations around the globe including the Dominican Republic, Spain, Brazil, and Mexico. more, You seem to have JavaScript disabled. With RCI, it maybe slightly difficult for those traveling with children as youre probably competing with others for same dates, if its school break. Choose all that apply. It is an extra cost and we dont use everything that is included like the special bar and section on the beach because the Bali beds are not shaded enough. Weve also used the add on RCI around Spain and Vegas. Membership cost: Inspirato Club membership is $600/month plus a $600 enrollment fee and you pay nightly rates as you go. YOU WILL BE INTERESTED TO LEARN MORE Cancellations How can I modify or cancel my Booking made with Iberostar? I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. If your looking for numerous drug dealers to watch your every move on the beach and in the water from 6am till late in the night this is your dream vacation. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-64231403', '');}, 'log_autolink_impression');Iberostar chain is because they don't have different levels (diamond, privilege, etc.). We asked Astrid, and she got someone right away to clean the glass from bird poop and to drain and refill the hot tubs. 1 review. Because the resale market operates directly between current owners and prospective buyers and renters, youll always save money here rather than going through the resorts. over a year ago. We saw whales spouting offshore from the rooftop bar. We also bought a blue membership while in Punta Cana. Iberostar Founty Beach. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. So far it has been nothing but lies. I too always like the (ta && ta.queueForLoad ? from what we learned on our trip it ranges from about $7000US to $60000US a la time shares, they have a presentation that they do and you get some gift / bonus for attending (in our case we got to spend the day at the grand hotel which is the next level up from the suites). You would think they would make an exception considering we have made alternate reservations at the same location and that we are staying to attend a funeral. Allow yourself concessions that make you live unique experiences. Tripadvisor staff removed this post at the original author's request. She has such a calming and confident presence. Try searching again, Were sorry, no specialization was found. I cannot relate to Facebook stuff as I do not do it. Iberostar reserves the right to apply or not apply a promotional code. Again we traveled in September. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Joining Iberostar the Club means having additional service and amenities on top of the many amenities found at its world-wide resorts. If youre considering The Club membership, this review is for you. This is the version of our website addressed to speakers of English in the United States. Iberostar Grand Bvaro. Each location has its benefits. Consent not required for purchase. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-93132010', '');}, 'log_autolink_impression');the Grand since they opened and have always stayed oceanfront. Iberostar the Club Scam. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We will share your comments with Mario, Mildred, Darcy and all our staff who went beyond your expectations. You can get 10% off the total cost of your booking. Remember Me. As a matter of policy, BBB does not endorse any product, service or business. Weve been asking for it since last year, but there has been no change. You also might want to Google this. To use our mobile site, please enable JavaScript. A firm commitment to the oceans, three lines of action: Discover a new world to delight and enjoy each unique and exclusive moment. This option is offered to you when you check in and you are charged a daily rate, with I think a minimum of 5 days. Overall we shouldnt have to point out these things. We drank 1 or 2 bottles of wine from the Prestige Wine list every night. Non-Golfers have a transportation fee of $20.00 from Bavaro / Punta Cana / Cap Cana / Uvero Alto Hotels (paid in cash to driver) Non-Golfers have a Cart Fee which is paid in the pro shop. We are in our mid-thirties and travel often for work and leisure, but we come here to relax and rejuvenate. Double Black membership with 2 weeks per year or 4 weeks in the Registry Collection network! If you decide to pay at the hotel, your payment will be made in the local currency. Apart from the general conditions of use, each promotional code has specific conditions. Quality Manager I, Quality Manager at Iberostar Selection Playa Mita, responded to this review. Explore your membership Contact us to learn more about of the exclusive benefits and services of your Membership I'm interested in: Select only one option Learn about the benefits of your membership Special Vacation Offers Reserve a vacation stay to learn more about the benefits Name Surname Address City Country State or Province Date of birth We purchased a blue, then upgraded to a silver membership. I forgot to ask them why we got less alcohol this time. Through this affiliation with RCI, Iberostar The Club members can now enjoy access to the exchange company's global portfolio of nearly 4,500 affiliate resorts in more than 100 countries. I lost the deposit which was paid and I understand that. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Everywhere else you'd have to pay a fee to get AI. The maximum number of characters permited is 250. With priority reservations we never felt stressed or worried that we won't get it. Star Prestige is the nightly deal you buy. I did not get what was promised. The grill cook explained that his burgers are the best b/c he cooks everything fresh. We are in our mid-thirties and travel often for work and leisure, but we come here to relax and rejuvenate. Enjoy an all-inclusive holiday with your family, partner or friends at hotels in , Tenerife, on the Costa del Sol, Mexico, the Dominican Republic, Jamaica or Brazil. But we are seriously looking at what we will get if we go again in November. Are you happy with your choice? Vote. Iberostar The Club Is this Your Business? Club members enjoy exclusive privileges when they travel to one of their hundreds of international locations including top destinations such as Mexico, the Caribbean, and the Mediterranean. Book Iberostar Punta Cana, Bavaro on Tripadvisor: See 8,722 traveller reviews, 9,785 candid photos, and great deals for Iberostar Punta Cana, ranked #28 of 60 hotels in Bavaro and rated 4.5 of 5 at Tripadvisor. We purchased the silver membership in 2015. Rooftop Staff: We were so happy to see Astrid and Daniel were still there. BBB Business Profiles may not be reproduced for sales or promotional purposes. Preferential rates in our hotels, golf courses and spa, exclusive areas in the hotels and a multitude of la carte services. The surf was gentle to moderate most of the time. Please note that one or more reservations that add up to 7 or more rooms for the same hotel and with the same check-in and check-out dates are considered as a group and should therefore respect the special terms and conditions for groups. We are very happy to hear that your stay was an overall good one and we thank you for letting us know how much you liked our beautiful grounds, food and beverage service, beach, and most importantly our friendly and dedicated staff members. in. So far it has been nothing but lies. Last time (April 2017) we also got Bombay Sapphire gin, tequila, and Cuban rum. I also realized that senior staff pointed our family to others so that they make sure to address our requests. What did you get for your membership? At nights we watched Netflix on my laptop. Several people have talked about their perks there. From that moment on we had amazing pampering experience from beginning to the end. RTU until 2047! This is the version of our website addressed to speakers of English in the United States. While many travel clubs will limit member access to their top destinations, these vacation club memberships for sale offer flexibility and carte blanche access to the resorts. The driver was already waiting for us with cool scented washcloths and bottles of water. Iberostar Club Membership Sales Pitch Staying at Iberostar Paraiso deal Mar in Cancun. This was a direct lie. 1. Why? . We had to ask them once to refill it, but after that one reminder Emelda paid attention and made sure we had plenty. Check-In: As soon as we arrived, a concierge was already waiting for us at the front. Toggle navigation. Rooms: We got amazing welcome packages: cheese and fruit platters, white and red wine and champagne. Choose from Mallorca, Caribbean, Mexico and more. Its more convenient and leaves you with total peace of mind. I love the l'Occitan selection. Was a member of Pro Club for years and now Bellevue Club. Your lovely comments about our determination to ensure our guests satisfaction are of great motivation for our staff, as they daily strive to create memorable experiences for our guests. WiFi: overall I noticed that wifi around the hotel and in the rooms got faster over the last 2 years so the hotel must be adding routers throughout. BLACK FRIDAY is here! We are also given 10K points to learn we only have 5K. Although not for everyone and not if you dont travel regularly which we do. Selection CancuN: Celebrating our 20th wedding anniversary - See 8,189 traveller reviews, 9,022 candid photos, and great deals for Selection CancuN at Tripadvisor. But in Jan it was a bit windy and not as hot as I wanted it to. I get two bottles of better wines per day and it pays for the price of the upgrade. They loved this personal touch.Room cleaning: Our room attendants were like fairies. I'm sure not many people would pay that price so it wouldn't be crowded with club guests, I just want to see if they start shifting standard services into club members services. I noticed the driver quietly making a call to the hotel alerting them of our exact time of arrival to the resort.Check-In: As soon as we arrived, a concierge was already waiting for us at the front. Reserve your stay with Iberostar Hotels &Resorts.The portfolio of Iberostar Beachfront Resorts exclude Iberostars interests in Cuba. Book Now Free Nights Fast Quickly earn a free stay with this deal. I loved the wine tasting event more. Inside the spa is quiet and you can use the wet facilities. Offers & Packages Earn 2K every 2 nights Register to earn 2,000 bonus points every 2 nights through April 14, 2023. Make all your reservations from the same location and dedicate yourself to enjoy each trip or getaway. Be Sociable, Share! The website for booking is glitchy and after spending an hour trying to book a hotel stay I realized it was definitely not worth it. By selecting this option, after confirming your booking, you will automatically become part of the Horizons community, giving you a next-level Iberostar experience: When you log in, choose to sign up to Horizons to enjoy discounts and benefits. I couldn't log in Netflix either. We are now down to the last 3 days of our winter vacation 2018. Date of experience: August 25, 2022. If your request meets the terms and conditions of the Best Online Price Guaranteed, you will receive confirmation within two days. They brought us chefs treats for Club members (shrimp skewers, mini tacos, chocolates) twice a day and from the daily poolside events if we asked. Unlimited Vacation Club - Members Only Please! Join us for a change of view and new experience in travel. When we were there last year they had a table set up with the condos info outside the buffet resaturant we weren't interested so didn't looked into it. They are so sweet. Iberostar Hotels & Resorts is the leading tourist hotel chain with a presence in the major tourist destinations in Spain, the Mediterranean, Mexico and Caribbean. Plan a stay with us and enjoy discounted rates for senior. And as an added bonus, we were able to enjoy cocktails and snacks right away. The rest of the resort is spotless, so Rooftop lounge should just be up to the same standards. Transportation: We requested private Iberostar pick-up service from the airport (Escalade) for an additional charge. We are in our mid-thirties and travel often for work and leisure, but we come here to relax and rejuvenate. Just read a recent review saying that IGB are now doing club membership with a section of the beach specifically for club members. Book Now AAA Member Rate AAA members receive discounted room rates. I have been an Iberostar club blue level member since 2015. Iberostar The Club WELCOME! The only change we would make would be to start the evening entertainment at 9 rather than 9:30. from what we learned on our trip . We are glad to know that your overall experience was enjoyable and it is an honor for us to hear that you were pleased with the great benefits and extra services you can get for being part of our The Club Family. I noticed the driver quietly making a call to the hotel alerting them of our exact time of arrival to the resort. We market your timeshare vacation property worldwide to help connect timeshare sellers with buyers. You can get 10% off the total cost of your booking. It was magical! Enter your dates now and enjoy additional discounts, Book your holiday at Iberostar.com and enjoy exclusive advantages and benefits that you will only find on the official Iberostar Hotels & Resorts website. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. sig. Designed to provide the best experience, personalized services and extraordinary care in any of our multiple destinations around the world. Enjoy a discount for 7 nights or more in length. Thank you for giving us the opportunity of being your hosts; it will be our pleasure to welcome you back in your next visit at IBEROSTAR Playa Mita. Anyway, condolences, I wish some others who had good experiences would post here also. Buyer may receive a title fee credit! The hotel offers a shuttle service to Sayulita, Bucarias, Puerto Vallarta for a fee. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-64232935', '');}, 'log_autolink_impression');Iberostar brand for the same equal treatment of all guests no tier bull$hit like a lot of other resorts, but I guess the management in Spain thought they should get on the bandwagon.. sadly.