The date change and refund information above outlines our policy surrounding LEGOLAND California Resort park tickets and is not applicable to LEGOLAND Vacations Hotel bookings. The protection is conditional upon LEGOLAND ApS receiving the appropriate documentation such as a doctor's note or, in the event of injury, confirmation from the hospital or the attending physician. You must also agree to cooperate fully with us and our insurers if we or our insurers want to enforce any rights which are transferred. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. 14. First no more valet parking included in your stay, this is an extra $20 now. 17. (s16). While proof of vaccination is not required, the California Department of Public Health strongly recommends that all guests be fully vaccinated or obtain a negative COVID-19 test prior to entering theme parks. LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure, NINJAGO and LEGOLAND are trademarks of the LEGO Group. 3. LEGOLAND Resort Hotels and select partner hotels resort fee and parking due upon arrival. We love that you have 30 days to use the second park day, so . As soon as you cancel, your unique confirmation number and e-ticket(s) will become void and non . In these booking conditions, "force majeure" means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. 5.2 If a customer has not chosen to include the Trip Protection Plan option, no cancellations, changes or refunds are allowed. Each Pass is non-transferrable and will also be revoked if presented by anyone other than the named Passholder. The credit card holder must be at least 21 years of age when the booking is made. More than 50 rides and 75 million LEGO Bricks and filled with WAUW for the whole family. No refunds will be given in those circumstances. Parking:Parking is always at the vehicle owner's risk. If warranted by circumstances, LEGOLAND Vacations may offer the customer the option of changing his/her booking or withdrawing from the contract free of charge. 5. Please check our operating calendar in advance. Please note that the LEGOLAND Vacations Trip Protection Plan is not a typical travel insurance. ), Daily in-room treasure hunt with complimentary LEGO souvenir^, Kid-friendly amenities in every room including a separate entertainment center, bathroom with handheld showerhead and more for the ultimate family convenience, Access to the resort-style pool at your hotel (heated seasonally), Build your own souvenir from LEGO bricks and learn from the experts with a free Master Builder Workshop, exclusive to hotel guests staying at LEGOLAND Hotel or Pirate Island Hotel. If asked to do so, you must transfer to us or our insurers any rights you have against the supplier or whoever else is responsible for your claim or complaint (if the person concerned is under 18, their parent or guardian must do so). Skip to main content. What happens if it rains or theres inclement weather during my visit? LEGOLAND Vacations also reserves the right to terminate a travel contract immediately, without warning, under circumstances that LEGOLAND Vacations deems to be so severe that immediate termination is justified. Not to mention the treasure hunt! Prices per ticket vary by day and by ticket type, Monthly Pay option is for Florida Residents only and requires a Down Payment^, LEGOLAND Theme Park: Today's Opening Times 10am - 6pm. If you are looking to insure your upcoming vacation, please contact an independent travel insurance provider. The phone in our room did not work and you can tell carpets and tile in the bathroom are getting very worn. Please note it is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. Such events may include war or threat of war, riot, civil strife, terrorist activity or actual threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control. Changes or Cancellations by You: Once a confirmation number has been issued, reservation changes or cancellations will be subject to the policies in place at the time of your reservation. Your Contract: A binding contract between the purchaser and LEGOLAND Vacations comes into existence when the final page of the booking confirmation procedure gives you a confirmation number. RM149 (Mykad Holders) RM157 (Singapore Residents & International Travelers) 4. We are delighted to hear that your stay at LEGOLAND Hotel was a memorable experience with the different hotel amenities, from the scavenger hunt to dinning. The Site is owned and operated by the LEGOLAND Parks. 3. If youd like to change your date, please contact us ahead of time at experience@legoland.com with your order number and preferred available date. In this context, acute illness covered by the protection is understood to be a newly arising illness, justified suspicion of a newly arising serious illness, or an unexpected worsening of an existing or chronic illness. VacationsInfo@LEGOLAND.com However if you have spam filtering on your email account, our email might not reach you. LEGOLAND Vacations reserves the right to cancel reservations due to lack of valid credit card and/or deposit. You may download material displayed on the Site for non-commercial, home personal use only, provided you keep intact all copyright, trademark and other proprietary notices. Prices, times and schedules subject to change without notice. Cancellation Policy for Reservations with Trip Protection Plan: If you opted to purchase Trip Protection Plan, you may change or cancel your reservation up to 4 P.M. Pacific Time 5days prior to your scheduled arrival date. I would like to use my ticket cancellation coverage to obtain a refund on my unused park tickets? We hope you've been practicing your cannonball! Any changes to your reservation are subject to availability and new prices may apply. Payment:Full payment is required at the time of purchase. All rights reserved. 1 day of family fun. The LEGOLAND Castle Hotel features Knights & Dragons, Wizard and Princess themed rooms. If cancellation occurs by 4 P.M. EasternTime 5 days prior to scheduled arrival date, then deposit is refunded in the original form of payment, minus the non-refundable Flexible Cancellation fee. And if you've ever dreamed of spending the night at LEGOLAND, LEGOLAND Hotel and LEGOLAND Castle Hotel at the Resort are open and less than 2 miles from the nearest beach. Please check your confirmation email carefully as soon as you receive it. We thank you for choosing LEGOLAND California Resort as your vacation destination. Step into the playful world of Peppa Pig for the ultimate adventure! 8. The LEGOLAND Castle Hotel features Knights & Dragons, Wizard and Princess themed rooms. Short Breaks - Contact Us. That shakes out to buying a ticket to LEGOLAND California for $60 per day, which is a SUPER discounted ticket! If cancellation occurs after 4 P.M. EasternTime 5 days prior to your scheduled arrival date or in the event of a no-show, then all monies are forfeited. Pre-booking your tickets is simple, just follow the 5 easy steps below: Choose your pass below. Some areas or venues at LEGOLAND New York Resort may be closed due to inclement weather, annual maintenance, special events, private parties or educational programs. Cancellation protection covers the period from the time when payment is made for both the stay and the protection until the time when you move into the holiday residence. LEGOLAND will continue to collect all monthly payments due under this Contract, including the monthly payment for the Passholder whose Pass has been suspended, during any such period of suspension. Please note that the LEGOLAND Vacations Flexible Cancellation option is not a typical travel insurance. 2021 The LEGO Group. Booking Terms1. Sign up to receive our awesome email newsletters, including all the latest news and exclusive offers! 12. Incidentally, it can also take up to 10 days to see the payment back in the bank. Refunds may take 1-2 weeks to process. Prices to purchase tickets for the LEGOLAND Windsor Resort at the Theme Park entrance or via promotional voucher vary depending on what day you choose to visit. Making Your Booking: Hotel bookings must be reserved with a credit card. The voucher value does not expire. THE LEGOMOVIE & LEGO Group & Warner Bros. Entertainment Inc. All Rights Reserved. The Resort is also home to SEA LIFEAquarium and the world's first LEGOLAND Water Park. (6) You must provide ourselves and our insurers with all assistance we may reasonably require. This was our second trip and stay at the LEGOLAND hotel. Please check at the entrance to the attractions for the restrictions, which apply in all cases. Safety measures:In response to the Covid-19 pandemic, we have introduced specific safety measures at each of our Attractions in an effort to safeguard the health, safety and wellbeing of persons visiting our Attractions. 3.2 Tickets to a theme park included in a travel package only entitle the holder to make use of the goods, services, and attractions included in the travel package purchased. A cooling off period of 14 days applies to purchases of cancellation protection. Nightly entertainment. We only came across a couple people in the park, who were less then happy to be there. LEGOLAND CALIFORNIA RESORT AND SEA LIFE ARE A PART OF THE MERLIN ENTERTAINMENTS GROUP.THE LEGO MOVIE 2 & Warner Bros. Entertainment Inc., & The LEGO Group. BENEFITS AND RESTRICTIONS: TERMS AND CONDITIONS. 6. The room was magnificent, every time you turned your head there was something else to amaze and wonder my grandson. Say Oahu to Hawaii and Oahu. Come play your part at LEGOLAND California Resort, located just 30 minutes north of San Diego and one hour south of Anaheim. This was our first US theme park experience and it was a wonderful introduction! Failure to meet any special request will not be a breach of contract on our part. Water Park opening hours: 10:00 - 18:00. & Lucasfilm Ltd. Sign up to get early access to our Annual Pass sale! The operator of the LEGOLAND California Resort, the operator of the LEGOLAND Florida Resort, and the operator of the LEGOLAND New York Resort respectively reserve the right to alter, close or remove goods, services, and attractions without prior notice for technical, operational or other reasons, and no refunds will be given in those circumstances. If a portion of our rides and attractions are closed for an extended period Resort Management will activate our "Rainy Day Promise.. 5.5 If a customer breaches his/her travel contract by failing to show on the scheduled arrival date, LEGOLAND Vacations will be entitled to compensation in the amount of the agreed price of the travel arrangements made, as well as for any advances made on behalf of the customer. Those suppliers provide these services in accordance with their own terms and conditions. She was pretty rude and short - I asked her to confirm my email address when she said she'd be sending the cancellation confirmation, and she heavily sighed, put me on hold, came back and told me it was "my name at gmail," then promptly hung up on me even though I was in the middle of asking her repeat the actual email address. Select Annual Pass. The LEGOLAND Parks assume no liability or responsibility for any errors or omissions in the contents of this Site. Age 3-11 years and 60 years+. If you are looking to insure your upcoming vacation, please contact an independent . The operator of the LEGOLAND California Resort reserves the right to alter, close or remove goods, services, and attractions without prior notice for technical, operational, or other reason. The confirmation will be sent to the email address which you enter/provide at the time of purchase. This year was 1/2 hour and no one was checking the silly button that the kids got (which I held onto because they would of lost them with no way to attach to their clothes properly). We are thrilled to hear that we were successful in providing you and your family a memorable experience. If you or anyone for whom you have purchased a Pass under this Contract is suspected of violating any provision of this Contract, any of the Membership Terms and Conditions or any other rules, regulations or policies, LEGOLAND may suspend the Pass held by such person or persons on a month-to-month basis subject to LEGOLANDs investigation of the alleged violation. If you do not use the Wallet; you will need to have both documents available at park entry. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. You will need to present your e-ticket at the appropriate entrance to gain entry. Use our secure online booking Your booking will be confirmed by a confirmation number, and we will reconfirm your purchase by email. All cancellations must be made through the LEGOLAND New York Resort call center. Special Requests and Medical Problems:If you have any special request, you must advise us at the time of purchase. 10. Use your NEW reservation code to enter the park; can be found on confirmation email and/or saved in your Wallet. How to book your tickets. Book in advance and save . Our 3 year old was somewhat limited in terms of options for rides, but there was still plenty to keep her occupied. G. Call Monitoring and Recording: As part of our continuing effort to ensure you receive the highest service standards, we may monitor and record your call for training purposes. Please feel free to browse the Site. (5) You must provide us and our insurers with all assistance we may reasonably require. In the event of cancellation or no-show, all monies are forfeited. Cancellation Policy for Guests who decline Trip Protection Plan and for Reservations made within 5days of arrival: If you made your booking within 5days of arrival or you declined to purchaseTrip Protection Plan, no cancellations, changes or refunds are allowed. Located in the heart of Central Florida, just 45 minutes from Orlando and Tampa, the resort includes an interactive, 150-acre theme park with more than 50 rides, shows and attractions inspired by popular LEGO brands and characters, LEGOLAND Water Park and a world-famous botanical garden. 2021 The LEGO Group. If you wish to cancel only some of the Passes after the initial twelve (12) month period, you may do so by calling LEGOLAND at 760-786-0034 or emailing experience@LEGOLAND.com. Neither the LEGOLAND Parks nor any other party involved in creating, producing or delivering the Site is liable for any direct, indirect, incidental, consequential or punitive damages arising out of your access to, or use of, the Site. 5.4 The date of cancellation is the date on which the customers notice of cancellation is received by LEGOLAND Vacations. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. LEGOLAND California Resort was designed with younger children in mind so that they may enjoy everything that the Park has to offer. Specifically one of the guys working on the pirate ship water ride who insisted I put my purse in the cubby which I did not feel comfortable, then embarrassed me in front of the whole boat by saying "I'm not letting this boat go until you leave it". There are six other LEGOLAND Parks in the world - LEGOLAND Billund in Denmark, LEGOLAND Windsor outside of London, LEGOLAND Florida in the U.S., LEGOLAND Deutschland in Germany . Your Use of Information or Material Contained on the Site, A. LEGOLAND Vacations reserves the right to cancel reservations due to lack of valid credit card payment and/or deposit. starting from. 3.8 In the event you are dissatisfied with any products or services purchased from LEGOLAND Vacations, we ask that you contact us as soon as reasonably possible by telephone or email using the contact information listed below. A cooling off period of 14 days applies to purchases of cancellation protection. I will insure you are 100% satisfied with our resolution. One LEGOLAND Drive Add nightly children's entertainment, interactive LEGO features throughout and early access to LEGOLAND Park for Hotel guests and it's the LEGO experience you've always dreamed of! (s21), LEGOLAND California: Today's Opening Times: 10am - 6pm. You will be asked to verify your pass numbers during the journey so please make sure you choose the correct pass. If asked to do so, you must transfer to us or our insurers any rights you have against the supplier or whoever else is responsible for your claim or complaint (if the person concerned is under 18, their parent or guardian must do so). LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure, NINJAGO and LEGOLAND are trademarks of the LEGO Group. And if you've ever dreamed of spending the night at LEGOLAND, LEGOLAND Hotel and LEGOLAND Castle Hotel at the Resort are open and less than 2 miles from the nearest beach. Legoland Malaysia Water Park Ticket Price. If you choose to purchase cancellation protection less than 30 days before the start of your stay, there is no cooling off period i.e. Tickets and Extras are non-refundable once issued, but may be used up to one year from the original reservation date. If cancellation occurs after 4 P.M. Eastern Time 5 days prior to your scheduled arrival date or in the event of a no-show, then all monies are forfeited. If cancellation occurs less than 5 days prior to scheduled arrival date, then all monies are forfeited. Price per person. No cancellations, changes or refunds are allowed within 5 days of arrival. the act(s) and/or omission(s) of a third party; or If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Dear Glentucky,We appreciate the time you have invested in sharing the great detail of your most recent experience at LEGOLAND California Resort, feedback from valued guests like you are important to us as we want to continue to find ways to make truly memorable experiences. Uhhhg! This means that, subject to these booking conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted arrangements. All other hotel guests are still required to book a reservation in advance for their visit. Up to three (3) Complimentary Guest 1-Day 3-Park Day Admissions per select Annual Pass when you pay in full at the time of purchase ^^. If cancellation occurs after 4 P.M. Eastern Time 5 days prior to scheduled arrival date or in the event of a no-show, then all monies are forfeited. Force Majeure: Except where otherwise expressly stated in these Terms and Conditions, we cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected by, or you otherwise suffer any damage or loss (as more fully described in Section IV(B) below) as a result of, "force majeure." In some cases, goods, services, or attractions that are temporarily unavailable will be identified by the operator of the theme park at the location where the goods, services, or attractions would normally be available. LEGOLAND Vacations reserves the right to cancel reservations due to lack of valid credit card and/or deposit. a force majeure' event as defined in Section III(B)(7) above. You will be the first to know when we release our lowest Annual Pass price of the season! Cap'n Looty in the restaurant kept the kids entertained with stories and sea shanties a plenty to keep them entertained. 3. Once payment is received, room rates are guaranteed unless reservation is modified. It is your responsibility to ensure all members of the party are in possession of all necessary travel and health documents before departure. By using the Site, you signify your consent to these Terms and Conditions. No cancellations, changes or refundsare allowed within 5days of arrival. . B. Ready, set, explore! If we have to make a significant change or cancel, we will tell you as soon as possible. EUR 99. Contact us immediately if any information on the confirmation appears to be incorrect or incomplete as it may not be possible to make changes later. LEGOLAND Kids Go Free 2023 Life Cereal. My advice - if you book here, be very certain that you are going, because canceling is an insane pain in the butt; and make sure to pay the $25 flexible cancellation fee in any event, in case someone gets sick etc. Any such additional amounts will be due as described in Section III(B)(2), above. Call Monitoring and Recording:As part of our continuing effort to ensure you receive the highest service standards, we may monitor and record your call for training purposes. LEGOLAND Vacations reserves the right to cancel reservations due to lack of valid credit card and/or deposit. LEGOLAND Water Park 1 Day Ticket Online. Taxes and fees that are shown are estimates only. FREE breakfast daily**. We are thrilled to hear that your gift to your grandson, a stay at the LEGOLAND Hotel, was the best birthday gift he had received. For bookings made less than 21days prior to scheduled arrival, full payment of total reservation amount is due at time of booking. 3. We regret we cannot pay any expenses, costs or losses incurred by you as a result of any change or cancellation. Cancellation Policy for Reservations on a Promotional Rate: No cancellations, changes or refunds are allowed. There may be additional charges for other goods, services, and attractions not included in the travel package purchased. Considering this hotel is sold out several months out of the year, this hotel gets a lot of traffic. Children 12 and under must be accompanied by an adult. Prices, times and schedules subject to change without notice. Legoland Malaysia address: 7 Jalan Legoland, Johor Bahru 79250 Malaysia. What are the standard ticket prices to LEGOLAND California? A full list of safety measures being taken at our Attraction will be made available on the website. Cancellation Policy for Reservations on a Promotional Rate: No cancellations, changes or refunds are allowed. Family-Friendly . Come play your part at LEGOLANDCalifornia Resort, located just 30 minutes north of San Diego and one hour south of Anaheim. LEGOLAND New York, LLC reserves the right to alter, close or remove details/exhibits without prior notice for technical, operational or other reasons and that no refunds can be given in these circumstances. K. Court of Jurisdiction: The contractual and legal relations between the customer and LEGOLAND Vacations shall be governed exclusively by the laws of the State of California and the laws of the United States of America. Cancellation Policy for Reservations with Flexible Cancellation: If you have opted to purchase Flexible Cancellation, you may change or cancel your reservation up to 4 P.M. EasternTime 5 days prior to scheduled arrival date. DBA: LEGOLAND VACATIONS FLORIDA is registered with the State of Florida as a Seller of Travel. Spider webs and such on a lot of the attractions and displays.The other thing I recognized that was very different from last year, was the early entrance to the park for hotel guests. Please note that the LEGOLAND Vacations Flexible Cancellation option is not a typical travel insurance. Only the assigned LEGOLAND Pass Member may redeem the dining discount benefit for their family. LEGOLAND FLORIDA RESORT is part of Merlin Entertainments Ltd. Legoland Water Park, which is located inside Legoland Florida . Absolutely loved this hotel! ONE YEAR access to Theme Park. Exclusive early access to LEGOLAND Park. LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure and LEGOLAND are trademarks of the LEGO Group. People in line did not stay at hotel and were let in with us. 5.3 Service changes that have been accepted by LEGOLAND Vacations may lead to an increase in the total price. ; Pre-booking is essential, all guests must pre-book online prior to visiting, Annual Pass time-slots are subject to availability ; Children and Adults will need to bring along socks to play in our soft . >> Buy now. There are eight other LEGOLAND Parks in the world LEGOLAND Billund in Denmark, LEGOLAND Windsor outside of London, LEGOLAND Florida in the U.S., LEGOLAND Deutschland in Germany, LEGOLAND Malaysia and LEGOLAND Dubai, LEGOLAND Japan and LEGOLAND New York. If you use the link on your confirmation email you won't need any additional information. From the LEGO wave pool to the Build-A-Raft lazy river, tube slides, body slides and interactive water-play structures - Joker Soaker and DUPLO Safari - your kids will soak up tons of fun! In the absence of printed tickets, the operator of the theme park may either require a supplementary payment or refuse admission. Your contract:A binding contract between the purchaser and LEGOLAND New York LLC comes into existence when the final page of the booking confirmation procedure gives you a confirmation number. If you choose to pay the 50% deposit, your credit card will be automatically billed the balance due 21days prior to your scheduled arrival date. One UK Ltd/Hasbro LtdPeppa Pig created by Mark Baker and Neville Astley, Advance purchase prices. LEGOLAND Pass Members and Play Pass Holders agree to the terms and conditions of the purchased Pass type as set forth by LEGOLAND California Resort. For more information about how we manage your personal data, please read our, the act(s) and/or omission(s) of the person(s) affected or any member(s) of their party or, the act(s) and/or omission(s) of a third party not connected with the provision of visit and which were unforeseeable or unavoidable or.
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