How those businesses take care of those complaints is what separates good businesses from the rest. 2023 Trustpilot, Inc. All rights reserved. Lets get it Straight. You will also receive a text message with the details. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 She did not tell me anything that would help me or even tell me she could help me get the phone. Sky river casino Sky river.com One of the worst yet.so called promotion and they gave nothing.. Elk grove Ca. I will be taking the phone back. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Enter your address to check service availability for your address. You can keep your Straight Talk phone number after canceling their service. WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. Additional terms and conditions apply. You now have a spot reserved for Straight Talk Home Internet Service! I had straight talk for years. It allows the users Still hasn't. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. You can contact us at 1-877-430-CELL (2355) to change it. You need help? I tried to pay my bill and they told me that they never got my money and wanted to charge me again. Companies can ask for reviews via automatic invitations. After setting the sync settings, emails will begin displaying on your phone. I WAS DEFRAUDED, national credit systens inc. they sent me a letter saying that i and my late wife still owe the debt that i paid off in full..for our apartment>> marietta ga, MCB Floris and Metropolitan Commercial Bank MCB Floris and Metropolitan Commercial Bank (Kathy) Song Mo Xin MCB Floris with Metropolitan Commercial Bank Fake Crypto Currency Wire los angeles California, justanswer.com askalawyeroncall, askmasterlaw They fraudulently charged my bank account without my permission and refused to refund Los Angeles California, ED EXHAUST DISTRIBUTION .COM NOT RETURN ANYCALLS OR EMAILS ! Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. Submit, rate and comment on Straight Talk ideas by visiting IdeaIncite.com. I had straight talk for years. And should that be the case, you might want to cancel. Corporate Advocacy Business Remediation and Customer Satisfaction Program. They are a SCAM!! Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. I called ST customer service. Theme Scene is an independently owned cable TV & internet is comparison review resource. They asked if they could call me on a different number to troubleshoot. Please wait an additional 24 hours and try the test call again. You have exceeded the amount of Smartpay items allowed in your cart. Straight Talk will unlock phones for current and former Straight Talk customers for free. I never was able to get one. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Englewood Church of Christ and Counterpart Mark McDowell, MCB Floris and Metropolitan Commercial Bank, Detective John Graves Detective John Graves Detective John Graves. Posted by nepaguy001. We DO NOT remove reports. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. The worst phone service ever!!!! Your Privacy Choices. Customer service is the worst, worst trained individuals on the planet. I spent HOURS on the phone with customer service getting the same answer every time. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! I have been a customer for about 7 years (with 4 phones/lines) in my household. I let him know this in no uncertain terms. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). If you like your plan but feel like you're running through all of your data before the end of the month, you can purchase a 1 GB data add-on option for $5. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider. Yes, as long as Straight Talk provides service in that zip code. Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. Your System Sucks. I AM TELLING EVERYONE WHO WILL LISTEN STAY FAR AWAY FROM TRACFONE, INC. When I went to renew my service a couple days ago I completely lost service afterwards, havent had service since. I do not know if they changed their website or not. Straight Talk is also branded as Tracfone and offers prepaid phone service. Navigate to the Support tab and click on Contact Us. Chat with Support Call Directly Need guided support? I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. Find another carrier. There are no credit checks, and you pick the plan and activate your account. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. Your transfer of a Phone Number from your current wireless carrier to a New Straight Talk may take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Please refer to our privacy policy. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Click below for our Contact Information and hours of operation! PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. He'd done the rehab thing twice and been heavily involved in the 12-step recovering Well, victory Monday was fun while it lasted Cleveland Browns fans. The phone is not within the Straight Talk Service Area Map . While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. Concluding that she was psychotic, I asked to speak to a supervisor. I absolutely hate Straight Talk! Stole $57.98 from me. You have the option of purchasing a phone through Straight Talk or transferring Straight Talk cellphone service on to your existing phone. Reward Points have no cash value and cannot be transferred to another customer. And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. I bought a service plan before my service cut off. I am very angry. When using this App, standard data rates may apply. 2023 TRACFONE. Once the app and email has been set up, an icon will appear on the applications menu. then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. We've created these shortcuts and apps to try to help customers like you (and ourselves!) strict standards for business conduct. You will need to perform a separate checkout for the items in your cart. WebStraight Talk is committed to providing our customers the best customer service. Get immediate Straight Talk support from HelpOwl.com. You can use our automated system or speak to a Customer Care Representative. Found out on 31st of january they have reneged on monies due to me as I received some service off of the plan. At Straight Talk, you can buy phones compatible with AT&T's LTE network. They also have a rewards program so you can earn points to get free monthly plans. WebTell us what your question is about so we can direct you to the best team to help you. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. They wanted me to buy another cheap phone to keep my number. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. Hopefully I can get them to unlock my sim so I can switch to something else. When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. What a complete waste of time. ^FT Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. Or who knows as it was not freely shared. WebSupport - Straight Talk Home / Support Chat With Support Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Warranty & Returns If you need to see tips for WiFi connectivity, click here. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. They say they'll call you back. Would not make an exception,to a hotel reservation I made thru Priceline. The latest complaint No mobile service was resolved on Jan 16, 2023. Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Please save your time and don't do this service. Copyright 1997-2023 Ripoff Report. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! We will get back to you in a few minutes. Please visit our 611611 Page. Their website claimed my transaction didn't go through even though my credit card was charged. > Check Payment Status. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? INSTALL NOW>> Forget about data limits! TRACK USAGE: You may download a Data Usage app such as My Data Manager. Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. Here are some common reasons you may be forced to cancel your Straight Talk subscriptions. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. Even when they trouble shoot my son's phone he still can't do anything. 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. Send a letter: It is also possible to write and send a letter to Straight Talk. Simply let him/her know that youd like to cancel your Straight Talk service. If youre moving to another state, especially a location where Straight Talk doesnt currently offer its services, it makes sense to cancel your current subscription and switch to a carrier that is readily available in your new location. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. He said he was sorry but not allowed to once the ticket said it was denied. Check your balance, refill or manage plans and phones with our. Click "Settings" "Payments". By texting keywords to 611611, you are consenting to receive response messages. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. Estimated amount consumers saved since 1997: $15,590,010,907. If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. HIGH SPEED INTERNET REQUIRED. Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. My existing internet was down with no ETA and 3-days to even get a reply. So if thats what you want, feel free to explore it. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Reduce the use of the "Live Wallpapers" (These use processing power and memory). Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. We also ensure all reviews are published without moderation. Someone called me back the next day like I requested, which was nice but I had to use a number that would incur a roaming fee if I were to use it. I even went bought a new Sim card. Straight Talk is a carrier formed by the combination of Tracfone and Walmart. Straight Talk: Call 1-877-430-2355. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. They might even offer some discounts or incentives to keep you with them. After requesting the customer service team at Straight Talk to cancel your service, your request will take 24 to 48 hours to be approved. Copyright 2023 Straight Talk wireless inc. To check on your account, click on the Account Services icon located on the homepage. The service was great and I never had an issue that caused any inconveniences. See 911 for details. Like someone before me said, it's as simple as buying a data card monthly and scratching for the pin off the back. So I'm out money with no phone or service and thus far no solution offered. Use the charger that came with your phone to avoid battery damage. I use the app to refill my monthly service and it always goes off without a hitch! > Sign In / Reset Password. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. You can call us directly and we will help you. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. When I got home to do the setup it said I had no service at my address. WebStraight Talk offers a variety of plans depending on your needs. You will need to perform a separate checkout for the items in your cart. EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. Sometimes, they might try to convince you to remain with them. and maybe a couple more hours before they can get it fixed. WebAt Straight Talk, customer service is extremely important to us. Track data The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. Is it possible to keep my Straight Talk phone number after canceling? After converting to the Verizon sim, my line has shown "inactive" for weeks. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. | Alarms, TTY and other systems may not be compatible. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. Why Ripoff Report will not release author information! The first rep. this morning said he'd call me back on my cell right off. WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. We also highlighted some reasons you might want to cancel your Straight Talk services. However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. Press 1, then 5, then press # three times. For more information about reviews on ConsumerAffairs.com please visit our Walmart rep asked my address then recommended ST home internet. So even if you wanted to keep your phone number it's impossible until THEY update their system. I have been with Straight Talk Wireless for 3 years now. We've come across 5 numbers locally that we can't call. However, if youre sure that you want to cancel your Straight Talk service, just let them know your position, and they will initiate the process. We don't call a lot of people. Have question about your phone or service? Check your balance, refill or manage plans and phones with our 611611 text feature. 4G LTE or 5G-capable device required. For assistance, please contact us at 1-877-430-2355. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. All of a sudden my phone stuck in sos mode. They refuse to refund my money too. Customer service gives no true resolution to the issue. Nobody can help me. We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. And this doesn't make any sense at all. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. Apparently I am not the only one with issues. Phone: If you want to cancel your Straight Talk service quickly, use the phone option. The next step is to activate your device and redeem your plan. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. I'd have to message back later so I called and there was no manager on duty so left my call back number to speak with a manager and 2 days later still haven't heard from Straight Talk. This is one of the worst experiences I've ever had with any company. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. It kept saying I had a new line and I had to get another package when I already had a package and I did not need a new line because we was just getting a new phone. This helps your unused balance roll over to the next service cycle. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. WebStraight Talk, Inc. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." Concerns about data usage are often reported by users. WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! Kept asking to speak to a manager but was told they were a manager. For Straight Talk users who are no longer interested in the companys phone plans, todays guide will bring you up to speed on how to cancel your Straight Talk service. WebContact Us Now. This company is a total scam. Check running services and close unnecessary applications. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. You may transfer your telephone number from another company to Straight Talk. Finally, click on the option for Chat Now and follow the prompt to reach a customer representative. Turn off Bluetooth and GPS when not in use. > Understand My Bill. WebUnlocked phones youre bringing to Straight Talk. This special promotion only allows one additional line to be added at a time. No international roaming allowed. You can help! It goes against our guidelines to offer incentives for reviews. Hiding negative complaints is only a Band-Aid. Terms & conditions, Privacy Central Please select which option you would like to keep: You are going to logout in {{logouttime}} minutes. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Apparently I am not the only one with issues. Click Submit'. Just a Philippine call center that is undertrained and could care less to do their job. I am going to be switching to AT&T prepaid. Note that it can take up to two business days for Straight Talk to process your request. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. Listings for companies similar to Straight Talk: Customer service is awful. Calls are billed in one-minute increments. The NEW $55 Plan will now provide Unlimited High-Speed Data. Have an idea for Straight Talk? I've had problems with customers service every time I've had a issue with my service. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Straight Talk is also branded as Tracfone and offers prepaid phone service. I am now in the process of changing carriers because of how horrible they are and continue to be. My other carrier released my number which left me with no phone for 36 hours. Called customer service and she did not help me at all. Straight Talk has continued to offer quality services since launching a few years ago. Now Im sitting here on hold again for over 20 min now. Forget about data limits! Many customers received refunds from the company. Well start sending you the news you need delivered straight to you. I can't say I've ever had to deal with a service rep but that's a perk ain't it? Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. They have one of the most dependable 4G LTE networks in the United States among low cost carriers. You'll see a list of merchants you've subscribed to. It's now been a day and half. Actual availability, coverage and speed may vary. They constantly use data and can slow down the processing speed of your phone. What the heck are yall doing Straight Talk I am so pissed and discouraged with you. Straight Talk could never get my phone to activate. No one knows how to help or even cares. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number.